Amazon care number

• Users get access to a mobile app that connects them with virtual doctor’s visits, house visits, and prescriptions. • It sources its clinical staff through the clinical provider network Care Medical. Where Amazon Care is headed:Amazon Care is currently available to over 40,000 users, largely Amazon employees. • In an ancillary healthcare move, Amazon is also scaling its on-site health clinics via its Crossover Health—which offers Amazon employees in-person primary care, behavioral health services, physical therapy, and health coaching in 17 locations across the US. • Considering its most recent move into in-person care, Amazon could potentially build synergies with its Crossover Health partnership and Amazon Care business to push deeper into the primary care space. The bigger picture: Even though telehealth usage is dropping off now from the height it reached during the pandemic, healthcare stakeholders like Amazon are still doubling down on their telehealth plays. • Consumers’ telehealth adoption rates still indicate that telehealth is here to stay. Telehealth adoption rates are still higher than pre-pandemic levels: For several months now, telehealth visits have made up around 5% of US healthcare claims, per Fair Health, which means telehealth has cemented itself as a commodity in healthcare and it isn’t going anywhere. Moreover, telemedicine users in the US are expected to make up 38.9% of the US population by 2025—up from 29.3% in 2021, • Hospitals and health systems ...

For eligible insurance plans, Amazon Care will bill your health insurance for the cost of your visit with a doctor or nurse practitioner. You will be responsible for the standard copay, co-insurance, and/or deductibles as described in your plan. For non-eligible plans, you will be responsible for the visit fee, and it will not count towards your deductible or out of pocket maximum. We will also use your health insurance information to find in-network specialists, prescriptions, and labs that can bill your plan separately. Contact your insurance provider for more information. Amazon Care offers the reverse transcription polymerase chain reaction (RT-PCR) test. RT-PCR is a type of viral diagnostic test for SARS-CoV-2, the virus that causes COVID-19. The results of a RT-PCR test are reliable for people with and without symptoms. Drive-through testing (Seattle only): You can schedule a drive through appointment in Seattle, where a nasal swab PCR test will be collected. Results are typically available within 24-72 hours. Our hours are Monday – Friday, 12PM – 6PM PT, and Saturday – Sunday, 12:30PM – 3:30PM PT.* At-home testing (Outside of Seattle only) You can schedule an Amazon Care nurse to visit you at home to collect a nasal swab Mail-in testing: You can request to have a self-administered PCR test sent to you. You’ll perform the easy, lower nasal swab yourself, then return it to the lab via mail. On average, results are typically available within 3-6 days after the lab rece...

For eligible insurance plans, Amazon Care will bill your health insurance for the cost of your visit with a doctor or nurse practitioner. You will be responsible for the standard copay, co-insurance, and/or deductibles as described in your plan. For non-eligible plans, you will be responsible for the visit fee, and it will not count towards your deductible or out of pocket maximum. We will also use your health insurance information to find in-network specialists, prescriptions, and labs that can bill your plan separately. Contact your insurance provider for more information. Amazon Care offers the reverse transcription polymerase chain reaction (RT-PCR) test. RT-PCR is a type of viral diagnostic test for SARS-CoV-2, the virus that causes COVID-19. The results of a RT-PCR test are reliable for people with and without symptoms. Drive-through testing (Seattle only): You can schedule a drive through appointment in Seattle, where a nasal swab PCR test will be collected. Results are typically available within 24-72 hours. Our hours are Monday – Friday, 12PM – 6PM PT, and Saturday – Sunday, 12:30PM – 3:30PM PT.* At-home testing (Outside of Seattle only) You can schedule an Amazon Care nurse to visit you at home to collect a nasal swab Mail-in testing: You can request to have a self-administered PCR test sent to you. You’ll perform the easy, lower nasal swab yourself, then return it to the lab via mail. On average, results are typically available within 3-6 days after the lab rece...

• Users get access to a mobile app that connects them with virtual doctor’s visits, house visits, and prescriptions. • It sources its clinical staff through the clinical provider network Care Medical. Where Amazon Care is headed:Amazon Care is currently available to over 40,000 users, largely Amazon employees. • In an ancillary healthcare move, Amazon is also scaling its on-site health clinics via its Crossover Health—which offers Amazon employees in-person primary care, behavioral health services, physical therapy, and health coaching in 17 locations across the US. • Considering its most recent move into in-person care, Amazon could potentially build synergies with its Crossover Health partnership and Amazon Care business to push deeper into the primary care space. The bigger picture: Even though telehealth usage is dropping off now from the height it reached during the pandemic, healthcare stakeholders like Amazon are still doubling down on their telehealth plays. • Consumers’ telehealth adoption rates still indicate that telehealth is here to stay. Telehealth adoption rates are still higher than pre-pandemic levels: For several months now, telehealth visits have made up around 5% of US healthcare claims, per Fair Health, which means telehealth has cemented itself as a commodity in healthcare and it isn’t going anywhere. Moreover, telemedicine users in the US are expected to make up 38.9% of the US population by 2025—up from 29.3% in 2021, • Hospitals and health systems ...