Amazon pay customer care number

  1. How to contact Amazon customer service: Get help with orders, returns
  2. Issuing a refund
  3. Contact us — customers
  4. Using Amazon Pay
  5. Using Amazon Pay
  6. Contact us — customers
  7. Issuing a refund
  8. Issuing a refund
  9. Contact us — customers
  10. Using Amazon Pay


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How to contact Amazon customer service: Get help with orders, returns

Though Amazon is Whatever your inquiry, Amazon has several options for getting in contact with its customer service desk. Here you can find out how to contact Amazon and choose the method of your preference. How to contact Amazon Amazon’s Amazon’s customer service center also hosts a “help library” where users can type their questions for better luck on specific inquiries. Live chat: When you select “something else” on the customer service help page, the “I need more help” option will lead you to Amazon’s live chat. This will open a new window, where you can chat with an automated messenger bot. Phone: Contact an Amazon representative by calling 1-888-280-4331. This number operates 24/7. Email: Amazon’s customer service email address is Social media: Amazon operates a How to contact Wayfair: Spending too much online?: How do I reach a human at Amazon? If you’re looking to speak to a person at Amazon, try typing “Talk to a representative” into the live chat system. The messaging assistant will provide you with three options: chat with an associate, request a phone call back or return to the customer service hub to view the frequently solved problems. How do I file a complaint with Amazon? You can typically find the remedy to your complaint on Amazon’s customer service page or by talking to a representative, but some issues require even more. Amazon Pay, the company’s online payments processing service, accepts complaint files about payment through its phone number or addres...

Issuing a refund

Merchant help > Resolving disputes Issuing a refund During the ordinary course of business, you might find that you need to issue refunds to customers. Amazon Pay allows you to issue refunds either by using the Refund API after you have made a Capture on a successful Authorization or by using the Manage Transactions page in Seller Central. Every time a successful refund takes place, Amazon sends the customer a confirmation email with details about the refund. You can issue full or partial refunds of a previous charge. A full refund includes all customer costs that are associated with the purchase. Partial refunds can be any amount between zero and the maximum defined by the service. The maximum amount that you can refund to a customer is 15% more than the previously charged amount or a maximum of $75 more than the previously charged amount, whichever is smaller. Also note that the maximum number of refunds allowed for a given charge is 10. Note: You should only refund the buyer if you’ve received the returned good, or if the order was captured but you haven’t shipped it yet. For digital goods, before refunding, make sure the digital good has not been used and can’t be used anymore by the customer. Issuing a refund by using the Refund API To issue a refund by using the Refund API, see Issue a refund in Seller Central • Sign in to your account in • Click Orders, and then click Manage Transactions. • On the Manage Transactions page, locate the transaction for which you want t...

Contact us — customers

To contact a merchant: • sign in with your Amazon account to • search for the corresponding order, and then click Details • to contact the merchant, use the email address or telephone number under Business details You can also find the merchant's contact information in your Amazon Pay order confirmation email under Merchant information.

Using Amazon Pay

Customer help > Getting started with Amazon Pay Using Amazon Pay Amazon Pay is a service that lets you use the payment methods already associated with your Amazon account to make donations and payments for goods or services on third-party websites and in apps. Beyond the button, shoppers can manage their payments using Amazon Pay on Amazon.com, and it's also an easy way for you to integrate Alexa* into the shopping experience. When you see the Amazon Pay button on a third-party website or in an app, you can use the Amazon Pay service to: • Sign in using your Amazon account credentials. • Complete your purchase or donation. Change browser settings: To continue using Amazon Pay without service interruption, be sure to allow third-party cookies in your browser's settings. Your browser might refer to these as a privacy setting, preference, or option. Search the web for instructions on how to allow cookies for your specific browser. If you have an Amazon account, you can already shop on non-Amazon websites and in apps that accept Amazon Pay. There is no separate registration process, and donating and purchasing are easy: • Look for the Amazon Pay button on a merchant's or charitable organization's website or in an app. (See a list of • Use your Amazon credentials (your email address and Amazon password) when you are asked to sign in and accept Amazon's • Choose a payment method from your Amazon account to complete the payment or donation and easily complete the checkout process...

Using Amazon Pay

Customer help > Getting started with Amazon Pay Using Amazon Pay Amazon Pay is a service that lets you use the payment methods already associated with your Amazon account to make donations and payments for goods or services on third-party websites and in apps. Beyond the button, shoppers can manage their payments using Amazon Pay on Amazon.com, and it's also an easy way for you to integrate Alexa* into the shopping experience. When you see the Amazon Pay button on a third-party website or in an app, you can use the Amazon Pay service to: • Sign in using your Amazon account credentials. • Complete your purchase or donation. Change browser settings: To continue using Amazon Pay without service interruption, be sure to allow third-party cookies in your browser's settings. Your browser might refer to these as a privacy setting, preference, or option. Search the web for instructions on how to allow cookies for your specific browser. If you have an Amazon account, you can already shop on non-Amazon websites and in apps that accept Amazon Pay. There is no separate registration process, and donating and purchasing are easy: • Look for the Amazon Pay button on a merchant's or charitable organization's website or in an app. (See a list of • Use your Amazon credentials (your email address and Amazon password) when you are asked to sign in and accept Amazon's • Choose a payment method from your Amazon account to complete the payment or donation and easily complete the checkout process...

Contact us — customers

To contact a merchant: • sign in with your Amazon account to • search for the corresponding order, and then click Details • to contact the merchant, use the email address or telephone number under Business details You can also find the merchant's contact information in your Amazon Pay order confirmation email under Merchant information.

Issuing a refund

Merchant help > Resolving disputes Issuing a refund During the ordinary course of business, you might find that you need to issue refunds to customers. Amazon Pay allows you to issue refunds either by using the Refund API after you have made a Capture on a successful Authorization or by using the Manage Transactions page in Seller Central. Every time a successful refund takes place, Amazon sends the customer a confirmation email with details about the refund. You can issue full or partial refunds of a previous charge. A full refund includes all customer costs that are associated with the purchase. Partial refunds can be any amount between zero and the maximum defined by the service. The maximum amount that you can refund to a customer is 15% more than the previously charged amount or a maximum of $75 more than the previously charged amount, whichever is smaller. Also note that the maximum number of refunds allowed for a given charge is 10. Note: You should only refund the buyer if you’ve received the returned good, or if the order was captured but you haven’t shipped it yet. For digital goods, before refunding, make sure the digital good has not been used and can’t be used anymore by the customer. Issuing a refund by using the Refund API To issue a refund by using the Refund API, see Issue a refund in Seller Central • Sign in to your account in • Click Orders, and then click Manage Transactions. • On the Manage Transactions page, locate the transaction for which you want t...

Issuing a refund

Merchant help > Resolving disputes Issuing a refund During the ordinary course of business, you might find that you need to issue refunds to customers. Amazon Pay allows you to issue refunds either by using the Refund API after you have made a Capture on a successful Authorization or by using the Manage Transactions page in Seller Central. Every time a successful refund takes place, Amazon sends the customer a confirmation email with details about the refund. You can issue full or partial refunds of a previous charge. A full refund includes all customer costs that are associated with the purchase. Partial refunds can be any amount between zero and the maximum defined by the service. The maximum amount that you can refund to a customer is 15% more than the previously charged amount or a maximum of $75 more than the previously charged amount, whichever is smaller. Also note that the maximum number of refunds allowed for a given charge is 10. Note: You should only refund the buyer if you’ve received the returned good, or if the order was captured but you haven’t shipped it yet. For digital goods, before refunding, make sure the digital good has not been used and can’t be used anymore by the customer. Issuing a refund by using the Refund API To issue a refund by using the Refund API, see Issue a refund in Seller Central • Sign in to your account in • Click Orders, and then click Manage Transactions. • On the Manage Transactions page, locate the transaction for which you want t...

Contact us — customers

To contact a merchant: • sign in with your Amazon account to • search for the corresponding order, and then click Details • to contact the merchant, use the email address or telephone number under Business details You can also find the merchant's contact information in your Amazon Pay order confirmation email under Merchant information.

Using Amazon Pay

Customer help > Getting started with Amazon Pay Using Amazon Pay Amazon Pay is a service that lets you use the payment methods already associated with your Amazon account to make donations and payments for goods or services on third-party websites and in apps. Beyond the button, shoppers can manage their payments using Amazon Pay on Amazon.com, and it's also an easy way for you to integrate Alexa* into the shopping experience. When you see the Amazon Pay button on a third-party website or in an app, you can use the Amazon Pay service to: • Sign in using your Amazon account credentials. • Complete your purchase or donation. Change browser settings: To continue using Amazon Pay without service interruption, be sure to allow third-party cookies in your browser's settings. Your browser might refer to these as a privacy setting, preference, or option. Search the web for instructions on how to allow cookies for your specific browser. If you have an Amazon account, you can already shop on non-Amazon websites and in apps that accept Amazon Pay. There is no separate registration process, and donating and purchasing are easy: • Look for the Amazon Pay button on a merchant's or charitable organization's website or in an app. (See a list of • Use your Amazon credentials (your email address and Amazon password) when you are asked to sign in and accept Amazon's • Choose a payment method from your Amazon account to complete the payment or donation and easily complete the checkout process...