Cpgrams

CPGRAMS Portal Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online portal that has been developed by the NIC in association with the Department of Administrative Reforms and Public Grievances (DARPG) which provides an effective resolution of public grievances addressed by an individual. The objective is to ensure the online availability of the grievance redress machinery system by providing various facilities to the citizens. Let us look in detail about the CPGRAMS Portal in this article. To now about the Features of CPGRAMS The following are some of the features of CPGRAMS Portal that are listed below: • The CPGRAMS is an integrated application system that is based on the technology which primarily aims at the submission of grievances by the aggrieved citizens from any where and any time (24/7) basis for quick and easy communication between the nodal PG officers of the Government departments and citizens that will be resulting in the speedy redress of grievances. • The CPGRAMS facilitates for the unique registration number generated by the system upon the submission of grievances online from the people to DPG/DARPG or concerned Departments, Government of India. • It also facilitates for the Automatic Online Data transmission between Departments/Organisations/Subordinate organizations. • It mandates the uniform and systematic approach towards the monitoring of the process by adopting a general classification and standardisation of • The entire...

• • • • • • • • UPSC CSE Prelims 2023 Result Out Now. • CSE Prelims 2023 Analysis and Discussion. • CSE 2023 Prelims Question Paper and Answer Key. To Download. • For Current Affairs Magazine Yearly Subscription. • NEXTIAS is now at BHOPAL. • GS: First Step - NCERT Based Course for IAS after Class 10+2. • Important Contact Numbers and Email Addresses. Context • The government is working on to develop a “ technology solution” , where grievances on social media platforms can be suo motu registered on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) for action by the authorities concerned. About Centralised Public Grievance Redress and Monitoring System (CPGRAMS) • It is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery. • It is a single portal connected to all the Ministries/Departments of Government of India and States. • Every Ministry and States have role-based access to this system. • It is also accessible to the citizens through standalone mobile applications downloadable through Google Play store and mobile applications integrated with UMANG. • Tracking of status : • The status of the grievance filed in CPGRAMS can be tracked with the unique registration ID provided at the time of registration of the complainant. • CPGRAMS also provides an appeal facility to the citizens if they are not satisfied with the resolution by the Grievance Officer. Issues whi...