Customer digital journey hdfc

  1. HDFC Bank Xpress Car Loan
  2. HDFC Bank's digital transformation & customer experience journey amid the pandemic
  3. HDFC Bank partners with Microsoft as part of its digital transformation journey


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HDFC Bank Xpress Car Loan

HDFC Bank Xpress Car Loan allows customers to apply for Car Loans through an end-to-end digital journey. All you have to do is ensure that the information you have filled is authentic. All the terms and conditions, and agreements can be e-signed on the platform itself. The entire process is online, and you will only take you a matter to minutes to complete your application. Copyright © 2022 HDFC Bank Ltd. All rights reserved. Annual Percentage Rate offered to customer during the period of July' 22 to September' 22. Min APR - 7.2%. Max APR - 10.0%. Loan disbursal at sole discretion of HDFC Bank Ltd. HDFC Bank Limited, HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013. Tel: 91-22-6652 1000

HDFC Bank's digital transformation & customer experience journey amid the pandemic

Ravi Santhanam: I’m an accidental marketer. I was almost seven years in hardcore finance – working for ICICI bank on the tech side and then a UK based Energy Company on the equity side. So, I’m a business guy, and then I moved into telecom to handle multiple business roles, and then moved into marketing pretty late in the day. Revenue marketing is what I look at. I don’t look at marketing for the sake of branding or communication, or the sake of anything else is not acceptable to me. I have defined marketing in my own language as understanding consumers, creating demand, and generating revenue. So from that perspective, it’s more about bringing revenue on the table for the company. Obviously, we talk to the consumers, and it’s about how you solve the consumer’s problems. It has to be a win for the customer, it has to be a win for the company, and it has to be a win against the competition, and if you can do that, you’re going to be always on top. I strongly believe that while we all have a role to play in the function we work, one needs to consider how it impacts the end delivery of a product or a service for the customer? If you understand that and can improve on that, the company does well . Ravi Santhanam: When we look at it from a consumer perspective, things have fundamentally changed over time. From an organization’s perspective, you want to reach the consumer. You want to communicate with the customer saying – this is what I have, and this is the problem of yours th...

HDFC Bank partners with Microsoft as part of its digital transformation journey

• To leverage Microsoft Azure stack to consolidate and modernize its enterprise data landscape • Enhance employee productivity and customer experience using Microsoft Power Platform • Embed Microsoft Security solutions to enable secure hybrid work for employees Mumbai, January 3, 2023: HDFC Bank, India’s largest private sector bank, is partnering with Microsoft in the next phase of its digital transformation journey and unlocking business value by transforming the application portfolio, modernizing the data landscape and securing the enterprise with Microsoft Cloud. HDFC Bank as a part of its Future Ready strategy is developing in house IPs as well as partnering with several companies including FinTechs’ to co-create technology IPs. The bank will leverage Microsoft Azure to consolidate and modernize its enterprise data landscape through a Federated Data Lake to scale its information management capabilities across enterprise reporting, and advanced analytics using artificial intelligence. Built on Microsoft Azure stack, the solution will enable the bank to democratize and monetize its data landscape catering to several business units, spanning multiple systems, reports and processes. The solution powered by its unified architecture, collaborative engineering environment, industry-leading security and ecosystem of AI/ML based deep learning capabilities. In addition, the Bank will also leverage Microsoft Power Platform’s industry-leading low code, no code capabilities to set ...