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Um número ou ID de rastreamento é uma combinação de números e, possivelmente, letras que identificam de forma exclusiva sua remessa para rastreamento nacional ou internacional. Normalmente, o remetente ou a loja online pode fornecer o número ou ID de rastreamento. Se você encomendou um produto em uma loja online, o e-mail de confirmação ou a notificação de rastreamento da remessa geralmente contém o ID ou o número de rastreamento. Caso contrário, entre em contato com o seu remetente ou loja online. Para obter exemplos dos números de rastreamento utilizados nas remessas da DHL, clique aqui. • Certifique-se de que você digitou o número de rastreamento correto no formato adequado (as explicações e os exemplos de números de rastreamento nacionais e internacionais estão descritos neste site). Caso seu ID de rastreamento não esteja funcionando, entre em contato com o remetente ou a loja on-line. • Se você não tem um número de rastreamento, recomendamos que você entre em contato com o remetente. No entanto, se você tiver outros números de referência de remessa, eles podem funcionar usando sistemas de rastreamento de remessa da unidade de negócios específica responsável pela remessa (por exemplo: DHL Express ou DHL Freight). O tempo de entrega pode ser prolongado devido a fatores como incidentes ambientais, problemas aduaneiros ou atrasos. O status de rastreamento da remessa também pode permanecer inalterado por um período mais longo para as remessas internacionais. Nós não usamos...

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Earlier this week, DHL eCommerce Solutions, a subsidiary of global logistics services provider, Deutsche Post DHL Group, said it has opened up a new 124,700 square-foot Kansas City-based distribution center. The company said it invested roughly $18 million into this new facility, which will be comprised of more than 125 full-time employees. And it added that a key driver for this facility is to meet growing demand in the Kansas City region and process more domestic volume and ship throughout the U.S. The new facility’s address is 11500 North Congress, Kansas City, MO, which is five miles from the Kansas City International Airport, as well as the I-435 Loop and I-29. DHL said the new facility is temperature-controlled and insulated, meshing warehouse, conference, training, and office spaces. It also said this facility was built with environmentally-friendly features, including two EV charging stations, LED lighting, HE HVAC, roller shade windows, and clerestory windows with glazing. “The Kansas City metropolitan area is rapidly expanding, and it’s the perfect location for DHL eCommerce Solutions to have a larger, fully customized facility that will assist us in growing our footprint in the Midwest,” said Lee Spratt, CEO of DHL eCommerce Solutions, Americas, in a statement. Scott Ashbaugh, VP of Operations forDHLeCommerce Solutions, Americas, told LM that routing and optimization were the main drivers for this relocation. “In Kansas City, we were able to construct a built-to...

"My parcels weren't delievered. I sent parcels from Groningen to Bratislava where I was moving so I sent them to my brother and was waiting at home but they were not deliered because delivery guy couldn't find my adress(idk how because it is in google maps). The delievery guy din't contact me that he can't find my adress. Parcels were sent back to Groningen and I've contacted consultant with live chat that advised me to wait some time until my parcels will be sent to service center from service point. They had to be in a service center already but I contacted consultant again and she told me that she doesn't see my parcels. I want to receive my parcels back because I'm waiting already more then 3 months. It was not my fault that delievery guy couldn't deliever because the adress that I indicated is correct and I was waiting at home. Now, my parcels are somewhere in sorting center and as consultant told me I have to wait again almsot 1.5 month to be them returne back. But the problem is that I don't even know who are living at my previous adress right now. So they will just be delievered to random people.I have medicines there that I need for my health but DHL doesn't care and they on't even know where parcels are because last time when the uptade on my account on parcels was last month and consultant from live chat doesn't even know where they are right now. They don't want parcels to be delievered to me. They just told me to wait 1.5 month more and hope for something. I d...