Air india customer care

  1. Customer service for travel between India and the US
  2. Find Your Nearest City Office


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Customer service for travel between India and the US

Customer service for flights between India and the US The following information explains Air India's specific customer service commitments in the US, reinforcing our assurance of a consistently high level of service when travelling. 1. Cheapest Available Fares Air India will offer the lowest applicable fare for which you are eligible when booking a flight, depending on the date and class of service requested. You can book through our telephone reservation system, city ticket offices, and airport ticket counters. Please note that cheaper online-only fares may be available on our website. For more information, call our toll-free number 1888 634 1407 (for US). 2. Customer Notification of Known Delays, Cancellations, And Diversions At times, the weather, air traffic control, operational or service considerations may lead to flight delays, cancellations, or diversions. When this happens, Air India will notify you within 30 minutes of becoming aware of such a change in flight status. 3. Timely Baggage Delivery Our endeavour is to deliver your baggage on time. However, if your checked bags are delayed or misplaced, we will make every reasonable effort to return them within 24 hours. Delivery may take slightly longer if your travel involves another airline. You are eligible to receive compensation if you incur expenses due to baggage delay. We will compensate you for reasonable and necessary out-of-pocket expenses as per applicable international agreements. 4. Booking Cancellation...

Find Your Nearest City Office

Sr No Name of Station Address of CBO Telephone No (Landline) 1 Mumbai / Bombay Ground floor, Air India building, Nariman Point, Mumbai 400001. 022-22796766 2 Ahmedabad Airline House, Lal Darwaja Ahmedabad - 380001 079-25505599 3 Goa AIL, Dempo House, Ground Floor, Campal, Dr Dayanand Bandodkar Marg, Panjim, Goa 403001. 0832-2225172 4 Pune Jewel Square-03, Koregaon Park Road, Near Taj Blue Diamond Hotel, Pune - 411001. 020-26149052 / 26127001 Sr No Name of Station Address of CBO Telephone No (Landline) 1 Chandigarh* S.C.O 162-164,Sector 34-A,Chandigarh 017-2624941-42-43 2 Leh * shop no-4&5,NAC complex,Main Market,Leh-Ladakh(194101 01982-252076 3 Srinagar JK Bank Building Residency Road Srinagar 0194-2450231 4 Lucknow* 9,Rani Laxmi Bai Marg,Ameen Complex, Ground Floor,HazratGanj,PIN-226001,Lucknow 0522-2620927 5 Jalandhar Office No. 101, First Floor, Vijaya Tower, Near SBI Main Branch, Civil Lines, Jalandhar 144001 0181-2452897 *Chandigarh/Lucknow/Leh - In operation till 30/06/2023 Sr No Name of Station Address of CBO Telephone No (Landline) 1 Shanghai 1002 OOCL Plaza 841 Yan an Rd.(M) Shanghai. 86-21-52985698 2 Tokyo Imperial hotel Tower 11F, 1-1-1, Uchisaiwaicho, Chiyoda-ku, Tokyo 81-3-5157-5593 3 Osaka 9F, Hiranomachi Yachiyo Bldg. 1-8-13 Hirano-machi, Chuo-ku, Osaka 541-0046 81-6-6121-6876 4 Sydney Operating from SYD Airport Office +61 2 80748504 5 Melbourne Suite 303 | Level 3 | 838 Collins Street | Melbourne | VIC 3008 | Australia +61 3 90218720 6 Singapore 3 Coleman S...