Castel

Generous space, grand unconventional displays, and a friendly European team. The Castel showroom in the D&D Building. There’s a reason our showroom feels so European: it was created by the renowned Barcelona designer Toni Espuch of Azul Tierra. After 20 years in a multi-line showroom in the D&D Building, we wanted to change the way fabric was presented to designers. We wanted our showroom to exude warmth, hospitality, and service--to be an oasis and an escape from the mundane. We invite you to visit and explore our fabrics in this welcoming, inspiring atmosphere.

Leveraging a proven 25-year track record of contact center innovation, Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices built on actionable data. We support our contact center partners with a suite of custom success solutions providing real-time analytics, post-call analytics, and customer engagement capabilities. Our solutions are built on decades of lessons learned in the areas of contact center technology, compliance, active trend detection, intelligent risk reduction, enhanced operations performance, ironclad data security, and low budget impact. We deploy an Excellence Assurance Team that collaborates with our contact center partners to actively spot and correct agent interaction trends negatively impacting customer experiences and operations. The outcome of our approach is real-time compliance and best practices that directly translate into contact center revenue performance. Castel Communications helps contact centers achieve operations milestones through proactive compliance and best practices built on actionable data. We support our contact center partners with a suite of multichannel solutions to provide communication touch points that include Predictive/TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media and Speech Analytics.

Software as a Service (SaaS) or cloud-based call center solutions are a fundamental shift from premises-based systems—for the better. The Castel Call Center as a Service subscription-based business model relies on innovative technology to deliver seamless call center communications so agents can quickly and efficiently focus on their customer interactions. • Communication touch points including predictive/TCPA dialing, IP PBX, email, SMS, chat, social media and speech analytics. • Flexible communication with customers on their preferred channels. Whether it’s through voice, email, SMS, or chat, Castel makes it easy to engage based on customer preference and prior communications history. • 360-degree compliance that makes your operation more efficient by adhering to regulations. You can: • Manage contact attempts • Retain consent and revocation • Monitor agent interactions using LIVE Speech Analytics Virtual Assistants, or Chatbots offer the first line of support so your agents can focus on more important tasks. These AI-powered assistants are emotionally aware and conversational, and understand the customer’s request, including intent and tone, and help them get the right answer from the backend transactional knowledge base. When needed, the virtual assistant can seamlessly escalate communications to agent-assisted channels. Never miss another customer complaint. Our automated ticketing system converts customer inquiries into tickets, organizes them in a single place, assi...

Hadrian's Tomb Although the iconic Castel Sant’Angelo Rome has served as a fortress, palace, and prison across history, it was built as a mausoleum for Roman emperor Hadrian and his family back in AD 139. The tomb was erected on the bank of River Tiber, and his ashes were placed here a year after his demise. The ashes of his wife, Sabina, and son, Lucius Aelius were also placed here. The mains of succeeding emperors, until Caracalla in AD 217, has also been deposited here. In addition to this tomb, Hadrian is also known for building the Temple of Venus & Roma, The Pantheon, and the Villa at Tivoli. 3rd Century to the Middle Ages Castel Sant’Angelo Rome was converted to a fortress by Emperor Aurelian, making it a strategic point for Roman warfare. In the 590s Pope Gregory had a vision of the archangel Michael sheathing his sword over the castle, signifying the end of the plague, thus lending the structure its name. Castel Sant'Angelo Rome passed through the hands of various Popes and served as residence, prison, courts, in addition to being a fortress. Towards the end of the Middle Ages, Pope Nicholas III had the Passetto di Borgo built, which connects the Vatican to the Castle Renaissance and Later During the Renaissance, Castel Sant’Angelo Rome underwent a complete transformation under Cardinal Della Rovere, who preferred to reside inside the Castle rather than in the Vatican Palace. The Papal residences were renovated during this time. The Loggia towards the Tiber was al...

Castel Cloud eliminates up-front capital expenditures, hardware maintenance, and upgrades. Our pay-as-you-go pricing enables your company to add agent licenses as business dictates. Mitigate risks and maintain federal, state, and local contact regulations with Castel’s Live speech analytics and contact rules-based compliance engine. Equip your call center with a streamlined dashboard to improve and increase agent productivity. We consolidate all inbound and outbound workflow processes with Castel applications into a single portal accessed by a single link. Empower your administrators and supervisors to more easily and efficiently: Castel Communications provides critical contact center solutions for financial and collections institutions across the country, enabling agents to create more effective customer engagements with real-time and post-call analytics that enhance contact center compliance, operations, and revenue performance. Our personalized service, advanced quality assurance, easy-to-use, and feature rich in-depth solutions increase employee efficiency and customer satisfaction. Relying on our innovative technology and industry expertise, Castel scales instantly to meet your business demands.

Castel, a leading supplier of refrigeration and air conditioning components, is a 100% Italian-owned family-run company which has grown and established a name for itself since 1961, thanks to its outstanding pursuit of innovation and unwavering desire to conquer markets not only in Italy, but also abroad. The vast range of Castel products includes: thermostatic and electronic expansion valves, solenoid valves, coils, connectors, safety devices, water pressure switch valves, pressure regulators, indicators, filter driers, mechanical filters, oil level control systems, valves for refrigeration systems, vibration isolators and brass fittings. The technology developed by Castel is totally Italian. We select the best Italian engineers, to work on our quality products. The organizational skills, the logistic efficiency and the punctuality of the service complete the full satisfaction of the customers for our products. For years the company has been committed to developing cutting-edge solutions for the safety of systems and the use of new refrigerating fluids, of which some are natural. Furthermore, a fruitful collaboration of exchange has been running for some time between Castel and the Politecnico di Milano, which has brought about several interesting studies on the field, as well as the opportunity to conduct further testing and experimentation using the University’s laboratory facilities. Castel’s commitment to protecting the environment is another one of its top priorities...

A Roman holiday is a magical affair but sometimes, pushing your way through the throngs to get to the Colosseum or the Vatican Museums can be a mood dampener. But there’s more to Rome and Castel Gandolfo is a Roman town located on the Alban Hills overlooking Lake Albano, in the Lazio region. Considered to be one of the most scenic towns in Italy, it is also home to the Apostolic Palace of Castel Gandolfo, which used to serve as a summer residence and vacation retreat for the Pope. It is now open to the public as a museum. Seated on a rocky perch above the sparkling, turquoise waters of the volcanic Lake Albano, this historic village is home to the Pope’s summer palace or Papal Villas and the famous Barberini Gardens. Here, you can enjoy a quiet picnic by the beautiful lake and enjoy the scenic beauty of the lush countryside. Apart from the Apostolic Palace, where you can get an insight into how the Pope would spend the summer, there is a lot to see at Castel Gandolfo. Visit the Church of St. Thomas of Villanova on the main square of the village and the Doric Nymphaeym, an archaeological site that was part of Emperor Domitian's Villa residence. Make it a point to visit the world's first postbox while you are here! Located about 18 miles southeast of Rome, Castel Gandolfo's boundaries extend obliquely in a north-northeast turn around the Alban Hills and the plains of Agro Romanus. The territory's maximum elevation is about 425 meters above sea level and the lowest elevation ...

Yes the castle is of an odd build Yes the walls are thick and the rooms are big but nothing really special if you ask me. 5 euro for a parking ticket 1 euro for the bus that runs every 20 minutes not 10 like they tell you. It’s better to walk to the castle. The entrance is 8 euro and not worth it. Any odd church in Italy is better then visiting this castle on the inside. This palace, castle or fort (or something in between) has been declared by historian as a whimp from a powerful and peculiar Holy Roman Emperor, Frederick II, “Stupor Mundi”. It was built in the 13 C, in the middle of nowhere, with no specific pourpose, no defenses, no great chambers, no halls, no chapel, no kitchen or service rooms. Just because he could; and after building so many castles, decided to create a geometrically perfect one, just for its beauty. Some say it has a symbolic meaning about the relationship between men and God, because the octagonal figure is the result of overlapping a circle and a square. Anyway, even though it’s empty inside, it’s impossing, massive, and an interesting work of art for Architects and Civil engineers, on how the shape and the ceiling were resolved. Very disappointing and a complete waste of time. You can stroll the rooms in 15 minutes. There is nothing to look at. There is no audio guide and only three plaques in English. No information on the fascinating and grand figure of Frederick 11. For example, after our visit I couldn’t tell you how long he spent in the ca...