Niva bupa customer care

  1. A Guide to Health Medical Insurance
  2. Insurance Claim
  3. Contact Customer Care Health Service for any Query
  4. Premium International Private health Insurance
  5. Renew your Health Insurance Policy


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A Guide to Health Medical Insurance

There are several necessities that ensure a quality life for an individual. Insurance is one of them, and knowing the importance of healthcare insurance is even more crucial. We all try to ensure our wellness through various routines and diets and make sure to take all precautions against medical ailments. However, medical emergencies can arrive in any individual’s life without warning. Health emergencies not just take a toll on physical and mental health but also bring with them an unexpected financial burden. Hence it’s important to have a Understanding Healthcare Insurance A health policy ensures financial security for you and your dear ones in case of any emergency. In recent times, when the pandemic shook the world, the need for healthcare insurance was felt more than ever. A country whose individuals have healthcare policies has higher health standards and can survive better in case of any catastrophes like the Covid 19. Here are a few key features of healthcare insurance; • It provides coverage of expenses for pre and post-hospitalisation. • Many healthcare policies also cover the expenses of pre-existing diseases. • It offers the option of co-payment according to the convenience of the customer. • Cashless treatment or reimbursement of the money are both options that can be availed by the individual. • Top-ups or add-ons are available on almost all insurance plans. Benefits of Healthcare Insurance The benefits of healthcare policy cannot be stressed enough as it is...

Insurance Claim

Cashless claims are quick, easy & hassle free. You get treated at one of our network hospitals and we pay for the expenses directly to the hospital. Reach out to us at least 72 hours before the treatment in case of planned hospitalization, within 24 hours of admission in case of emergency hospitalization. Step 1: Approach TPA desk of our Network Hospital (recommended at least 72 hours before the treatment in case of planned hospitalization, within 24 hours of admission in case of emergency hospitalization) Step 2: Share Niva Bupa Health Card or your policy number, and Passport size photo, PAN card or Aadhar card along with your medical records. Step 3: Network Hospital would check your identity for validation and submit preauthorization form to us. Step 4: We review and provide our confirmation to the network Hospital by e-mail and send a text message and e-mail to you. Step 5: Get your treatment done and sign all documents, forms and invoices on discharge. Step 6: We make payment to the hospital for preapproved treatment as per policy terms and conditions. Step 1: Get admitted to any recognized hospital for treatment. Step 2: Settle your bills with the hospital. Step 3: Collect all relevant documents, invoices, medical reports, discharge summary from Hospital in original and receipts of the payment made to the hospital. Step 4: Upload documents Step 5: We will review and process the claim as per Policy terms and conditions . In case of emergency hospitalization/treatment ...

Contact Customer Care Health Service for any Query

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Premium International Private health Insurance

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Renew your Health Insurance Policy

Safe Guard With Niva Bupa you have the freedom to secure your health as you want. ‘Safeguard’ lets you go even further with benefits like: • Claim on otherwise non-payable items in case of hospitalisation. • No impact on your Booster benefit (No Claim Bonus) if claims in a policy year are up to Rs. 50,000. • Increase in your Base Sum Insured on a cumulative basis each policy year, based on inflation rate. Steps to Renew • Type your 14 digit policy number & enter DOB of any one of the insured members. • Verify your policy with OTP (One Time Password) which is shared on your registered E-Mail id & Mobile No. • View your Policy details along with customized offers which are applicable for you. • Click on the pay button to make the payment. • On successful Payment you will receive a policy transaction number. A new policy kit will be emailed to you in 48 hrs.