Scorecard

The balanced scorecard (BSC) is a • Communicate what they are trying to accomplish • Align the day-to-day work that everyone is doing with strategy • Prioritize projects, products, and services • Measure and monitor progress towards strategic targets The name “balanced scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of performance. The concept of balanced scorecard has evolved beyond the simple use of perspectives and it is now a holistic system for managing strategy. A key benefit of using a disciplined framework is that it gives organizations a way to “connect the dots” between the various components of strategic planning and management, meaning that there will be a visible connection between the projects and programs that people are working on, the measurements being used to track success (KPIs), the strategic objectives the organization is trying to accomplish, and the mission, vision, and strategy of the organization. Strategy Vision Mission Organizational Capacity Internal Process Customer Financial HIGH LEVEL STRATEGY STRATEGY MAP/ OBJECTIVES MEASURES AND TARGETS STRATEGIC INITIATIVES Strategy elements provide context Strategy Maps visualize strategy Strategic Objectives are Continuous Improvement Activities that we have to implement for success Measures are used to track organizations performance. Targets are the desired level of performance for each measure. Strategic Initi...

• A balanced scorecard is a performance metric used to identify, improve, and control a business's various functions and resulting outcomes. • The concept of BSCs was first introduced in 1992 by David Norton and Robert Kaplan, who took previous metric performance measures and adapted them to include nonfinancial information. • BSCs were originally developed for for-profit companies but were later adapted for use by nonprofits and government agencies. • The balanced scorecard involves measuring four main aspects of a business: Learning and growth, business processes, customers, and finance. • BSCs allow companies to pool information in a single report, to provide information into service and quality in addition to financial performance, and to help improve efficiencies. Understanding Balanced Scorecards (BSCs) Accounting academic Dr. Robert Kaplan and business executive and theorist Dr. David Norton first introduced the balanced scorecard. The Harvard Business Review first published it in the 1992 article "The Balanced Scorecard—Measures That Drive Performance." Both Kaplan and Norton worked on a year-long project involving 12 top-performing companies. Their study took previous performance measures and adapted them to include nonfinancial information. The scorecard can provide information about the firm as a whole when viewing company objectives. An organization may use the balanced scorecard model to implement strategy mapping to see where value is added within an organi...

• Overview • Overview & benefits Learn why customers choose Smartsheet to empower teams to rapidly build no-code solutions, align across the entire enterprise, and move with agility to launch everyone’s best ideas at scale. • For your role or industry • Project management Plan projects, automate workflows, and align teams. • IT & Ops Streamline operations and scale with confidence. • Marketing Align campaigns, creative operations, and more. • Construction Streamline your construction project lifecycle. • Healthcare & Life sciences Improve efficiency — and patient experiences. • Higher education Maximize your resources and reduce overhead. • Financial services Move faster, scale quickly, and improve efficiency. • Federal government Deliver results faster with Smartsheet Gov. • See all use cases • • Customer Stories See how our customers are building and benefiting. • Featured Customer Stories • Roche • McGraw Hill • Syngenta • • • • Product • Overview • Smartsheet platform Learn how the Smartsheet platform for dynamic work offers a robust set of capabilities to empower everyone to manage projects, automate workflows, and rapidly build solutions at scale. • Capabilities • Team collaboration Connect everyone on one collaborative platform. • Workflow automation Quickly automate repetitive tasks and processes. • Content management Organize, manage, and review content production. • Portfolio management at scale Deliver project consistency and visibility at scale. • Secure reques...

In this article This topic explains how to create scorecards and goals, and how to update the status of goals. Scorecards and goals enable organizations to curate sustainability metrics and track them against key business objectives. Goals can be created based on current and target values that are manually entered or derived from connected data sources. Users can manually check in updates, or the system can automatically update the current values and status. Create a scorecard • In the main navigation pane, select Scorecards. • Select Add Scorecard to create a scorecard. • In the Name field, enter the name of the scorecard. • In the Description field, enter a description for the scorecard. The description should describe the goals that you will associate with the scorecard. • In the Owner field, select a contact person to assign to the scorecard. The contact person can be either the person who is responsible for the scorecard, or the person who is creating and managing it. • Select Save to save the scorecard. You can now start to enter the associated goals as described in the next section. To edit or delete a scorecard, select the Manage Scorecard button (gear symbol) at the top of the Scorecards page. Create goals • In the main navigation pane, select Scorecards. Then select the scorecard that you want to enter goals for. Alternatively, select Settings in the navigation pane, and then select Company profile > Structure. Select an organizational unit, and then select View ...

You can use PerformancePoint Dashboard Designer to create scorecards for your dashboards. A scorecard can be thought of as a kind of report that is designed to show at a glance whether performance is on or off target for one or more key performance indicators (KPIs). • For a quick overview of how to create a PerformancePoint scorecard, see • For more detailed information on how to create a PerformancePoint scorecard, see Read this article to get an overview of PerformancePoint scorecards and how to create scorecards for your organization. In this article • • • • • • What is a scorecard? A scorecard is a high-level snapshot of organizational performance. Scorecards display a collection of key performance indicators (KPIs) and the performance targets for those KPIs. When you create a scorecard, you typically create an upper-level group of objectives that represent the various performance goals for a group or an organization. Then, you can populate those objectives with other KPIs that represent the sub-objectives for each KPI. A scorecard that you create by using Dashboard Designer might resemble the following image: Scorecards are as varied as the organizations they represent. For example, a retail business might measure performance by reporting sales volume. Or, a city government organization might track the number of citizens who attend community meetings. You can create scorecards for an individual team, or for an entire organization. For more detailed information about ...

You can use PerformancePoint Dashboard Designer to create scorecards for your dashboards. A scorecard can be thought of as a kind of report that is designed to show at a glance whether performance is on or off target for one or more key performance indicators (KPIs). • For a quick overview of how to create a PerformancePoint scorecard, see • For more detailed information on how to create a PerformancePoint scorecard, see Read this article to get an overview of PerformancePoint scorecards and how to create scorecards for your organization. In this article • • • • • • What is a scorecard? A scorecard is a high-level snapshot of organizational performance. Scorecards display a collection of key performance indicators (KPIs) and the performance targets for those KPIs. When you create a scorecard, you typically create an upper-level group of objectives that represent the various performance goals for a group or an organization. Then, you can populate those objectives with other KPIs that represent the sub-objectives for each KPI. A scorecard that you create by using Dashboard Designer might resemble the following image: Scorecards are as varied as the organizations they represent. For example, a retail business might measure performance by reporting sales volume. Or, a city government organization might track the number of citizens who attend community meetings. You can create scorecards for an individual team, or for an entire organization. For more detailed information about ...

In this article This topic explains how to create scorecards and goals, and how to update the status of goals. Scorecards and goals enable organizations to curate sustainability metrics and track them against key business objectives. Goals can be created based on current and target values that are manually entered or derived from connected data sources. Users can manually check in updates, or the system can automatically update the current values and status. Create a scorecard • In the main navigation pane, select Scorecards. • Select Add Scorecard to create a scorecard. • In the Name field, enter the name of the scorecard. • In the Description field, enter a description for the scorecard. The description should describe the goals that you will associate with the scorecard. • In the Owner field, select a contact person to assign to the scorecard. The contact person can be either the person who is responsible for the scorecard, or the person who is creating and managing it. • Select Save to save the scorecard. You can now start to enter the associated goals as described in the next section. To edit or delete a scorecard, select the Manage Scorecard button (gear symbol) at the top of the Scorecards page. Create goals • In the main navigation pane, select Scorecards. Then select the scorecard that you want to enter goals for. Alternatively, select Settings in the navigation pane, and then select Company profile > Structure. Select an organizational unit, and then select View ...

The balanced scorecard (BSC) is a • Communicate what they are trying to accomplish • Align the day-to-day work that everyone is doing with strategy • Prioritize projects, products, and services • Measure and monitor progress towards strategic targets The name “balanced scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of performance. The concept of balanced scorecard has evolved beyond the simple use of perspectives and it is now a holistic system for managing strategy. A key benefit of using a disciplined framework is that it gives organizations a way to “connect the dots” between the various components of strategic planning and management, meaning that there will be a visible connection between the projects and programs that people are working on, the measurements being used to track success (KPIs), the strategic objectives the organization is trying to accomplish, and the mission, vision, and strategy of the organization. Strategy Vision Mission Organizational Capacity Internal Process Customer Financial HIGH LEVEL STRATEGY STRATEGY MAP/ OBJECTIVES MEASURES AND TARGETS STRATEGIC INITIATIVES Strategy elements provide context Strategy Maps visualize strategy Strategic Objectives are Continuous Improvement Activities that we have to implement for success Measures are used to track organizations performance. Targets are the desired level of performance for each measure. Strategic Initi...

• A balanced scorecard is a performance metric used to identify, improve, and control a business's various functions and resulting outcomes. • The concept of BSCs was first introduced in 1992 by David Norton and Robert Kaplan, who took previous metric performance measures and adapted them to include nonfinancial information. • BSCs were originally developed for for-profit companies but were later adapted for use by nonprofits and government agencies. • The balanced scorecard involves measuring four main aspects of a business: Learning and growth, business processes, customers, and finance. • BSCs allow companies to pool information in a single report, to provide information into service and quality in addition to financial performance, and to help improve efficiencies. Understanding Balanced Scorecards (BSCs) Accounting academic Dr. Robert Kaplan and business executive and theorist Dr. David Norton first introduced the balanced scorecard. The Harvard Business Review first published it in the 1992 article "The Balanced Scorecard—Measures That Drive Performance." Both Kaplan and Norton worked on a year-long project involving 12 top-performing companies. Their study took previous performance measures and adapted them to include nonfinancial information. The scorecard can provide information about the firm as a whole when viewing company objectives. An organization may use the balanced scorecard model to implement strategy mapping to see where value is added within an organi...

• Overview • Overview & benefits Learn why customers choose Smartsheet to empower teams to rapidly build no-code solutions, align across the entire enterprise, and move with agility to launch everyone’s best ideas at scale. • For your role or industry • Project management Plan projects, automate workflows, and align teams. • IT & Ops Streamline operations and scale with confidence. • Marketing Align campaigns, creative operations, and more. • Construction Streamline your construction project lifecycle. • Healthcare & Life sciences Improve efficiency — and patient experiences. • Higher education Maximize your resources and reduce overhead. • Financial services Move faster, scale quickly, and improve efficiency. • Federal government Deliver results faster with Smartsheet Gov. • See all use cases • • Customer Stories See how our customers are building and benefiting. • Featured Customer Stories • Roche • McGraw Hill • Syngenta • • • • Product • Overview • Smartsheet platform Learn how the Smartsheet platform for dynamic work offers a robust set of capabilities to empower everyone to manage projects, automate workflows, and rapidly build solutions at scale. • Capabilities • Team collaboration Connect everyone on one collaborative platform. • Workflow automation Quickly automate repetitive tasks and processes. • Content management Organize, manage, and review content production. • Portfolio management at scale Deliver project consistency and visibility at scale. • Secure reques...