How to Answer, " Tell Me About a Time You Made a Mistake ” The best way to answer this question is to talk about a specific example of a time you made a mistake: Briefly explain what the mistake was, but don't dwell on it. Quickly switch over to what you learned or how you improved, after making that mistake. What did you learn from mistakes?

3. Address your recipient by name. It's respectful to address the person you're apologizing to by name, whether they are a peer, manager, client or customer. This adds sincerity to what you're saying and shows them you're considering how your actions affected them directly and personally. 4.