Union bank customer care number

All-India Toll Free number : 1800 22 22 44 / 1800 22 22 43 / 1800 208 2244 / 1800 425 1515 Charged Numbers :080-61817110 Dedicated number for NRI :+918061817110 Union Bank of India has, through the Call Centre, introduced still another uninterrupted 24x7x365 banking service to its customers. The Bank is now just a call away from the public in general and its customers in particular, for their banking needs. The Call Centre ,being one of the delivery channels, will offer banking facilities through Interactive Voice Response (IVR) as well as through a human interface by connecting the customer to the Call Centre executive. Calls can be taken by the IVR in 12 Regional languages (Malayalam, Marathi, Gujarathi, Bengali, Kannada, Tamil, Telugu, Punjabi, Oriya, Assamese, Urdu and Konkani) besides Hindi and English. The IVR will provide certain banking services e.g. Account Information, Current Balance, last five transactions etc to those customers who have registered with a PIN, without requiring them to speak to an agent. The IVR also facilitates the customer in hotlisting their debit cards, seeding their Aadhar number, Stop payment of cheque etc. without speaking to the customer care executive. At any point of time during the call, the caller can switch to an agent for any information on Banks products and services, for placing any service requests or to lodge any complaint. The Call centre services are broadly classified into the following segments. Retail Deposits: a. Banking...

Contact Union Bank customer care— via phone call, live chat, email or the social platform — following this guide. Union Bank of Nigeria is one of the oldest banks in Nigeria, commanding millions of customers within and beyond Nigeria. Those customers constantly face challenges of different kinds, and it’s completely normal. But the problem is, not too many people know how to get help without having to visit the bank. But why spend a long time in Bank queues waiting to get support, when you can do all that from the comfort of your home? All existing and prospective Union Bank customers are serviceable in areas including: • • Request for an ATM Card • ATM Card blocking • Cheque book request • Stop or confirm Cheque order • Account statement request via email • Information on branch / ATM locations • Information on Products and Services • Customer feedback management (complaints, commendations and suggestions) • Internet Banking/ Transaction password reset Page Contents • • • • • • Union Bank customer care phone number One of the fastest and easiest ways to contact a Union Bank representative is by calling one of the helplines. Here are the numbers to call: • +234-1-2716816 • 07007007000 The official website doesn’t indicate when the helplines are available; however, we believe they are available at least during the weekdays, from Mondays to Fridays. Those lines are not toll-free. In other words, you’ll pay for the call, based on your network rate. Union Bank customer care Em...

How do I make a complaint? You can make a complaint through any of our contact channels (email, WhatsApp, phone, social media) or visit any of our branches. What basic information do I need to make a complaint? You will need the following: • Full name • Account Number • What product or service the complaint is about • Description of the complaint • Date of transaction and amount involved (if applicable) • Documents which support the complaint (if applicable) May I make a complaint on behalf of someone else? When complaint is received on behalf of someone, we would require written authorization of customer or estate trustees ( in case of deceased customer) that the third party is acting on their behalf, before treating the complaint. How do you resolve complaints? We would investigate the issues raised and provide feedback on the resolution action taken. May I appeal a decision? Where a customer is dissatisfied with the resolution outcome, he/she can appeal in writing within 30 days to Head, Customer Experience who will ensure that a review is conducted and decision communicated to the customer If customer is still dissatisfied with appeal outcome, he/she may seek external review. Available options include i)Consumer Protection Dept, ( Central Bank of Nigeria Central Business District Garki Abuja ii) Consumer Protection Council ( Plot 1105 Dar Es Salaam Street Off Aminu Kano Crescent Wuse II Abuja What is this Privacy Notice for? Union Bank of Nigeria Plc (“ The Bank”) valu...