Webconsole

  1. Launch the Remote Support Web Rep Console


Download: Webconsole
Size: 77.14 MB

Launch the Remote Support Web Rep Console

Representatives using a Chrome OS device to support customers can use only the web rep console. Launch the Web Rep Console Using /console This is the quickest way to access the web console. • In the address bar of your browser, enter your BeyondTrust site host name followed by /console, for example, access.example.com/console. • Enter the username and password associated with your BeyondTrust user account. • Click Login to start your web-based representative console session. FIDO2-certified authenticators can be used to securely log in to the desktop representative console (Windows only), web rep console, and the /login administrative interface without entering your password. You can register up to 10 authenticators. If passwordless login has been enabled, Authenticate Using may default to Passwordless FIDO2, or it can be selected. The exact process for passwordless login depends on the type of device and manufacturer. You can enable passwordless login and set the default authentication after logging into the /login administrative interface, by navigating to Management > Security, and then registering passwordless authenticators at My Account > Security. Launch the Web Rep Console Using /login By default, this option is not available. To launch the web console from the /login administrative interface, you must navigate to Management > Security and check Allow Mobile Representative Console and Web Rep Console to Connect. • In the address bar of your browser, enter your Beyo...