Carelon global solutions

Our goal is to transform how healthcare works. Our digital platforms and tools make healthcare processes connected, integrated, and — most importantly — simple and seamless. In Puerto Rico, Carelon Global Solutions operates a bilingual Spanish and English call center, providing clear and precise answers to customer queries. Our culture is our strength We’re deeply committed to the people and the businesses we serve. And we’re equally dedicated to supporting each other and creating an atmosphere of growth. Our culture values collaboration, limitless thinking, diversity, and work-life balance. And through our shared commitment to the values of genuine care and hospitality, we create exceptional experiences for not just our customers, but for each other as well.

Photo: David McNew/Getty Images Anthem is relaunching its The company said it plans to make this transition over the next few years and that the change will not impact the company's affiliated Anthem Blue Cross and Blue Shield and Anthem Blue Cross health plans. Wellpoint will unite select Medicare, Medicaid and commercial plans in states that do not offer Blue Cross and Blue Shield branded products, Anthem said. The Anthem Medicaid plan in Maryland will be the first to transition to Wellpoint. There will be no impact or changes to coverage, access to healthcare providers or level of support, the company said. Anthem has also announced the launch of healthcare services brand Carelon, which, over the next two years, will consolidate its existing broad portfolio of capabilities and services businesses. The name, Anthem said, is derived from the word "care" and suffix "lon" meaning "full and complete." Carelon services range from research to integrated whole-person care delivery, It is projected to serve one in three people in the United States. WHY THIS MATTERS Through these changes, and the The company said the moves streamline the end-to-end experiences for providers, clients and consumers. It wants to expand from being a partner in health benefits to being a lifetime, trusted health partner. "Carelon makes connected care possible for everyone by putting people at the center of what we do and delivering the right balance of care, technology, data-driven insights and expert...

Carelon Global Solutions, a healthcare services company formerly known as Legato Health Technologies, intends to hire 3,000 people across various levels in 2023. The company — which began operations in India in 2017 — currently employs more than 18,000 people across Hyderabad, Gurugram, and Bengaluru. “Legato has evolved from an outsourcing centre to a strategy and innovation hub, delivering whole health for its parent company, Elevance Health. As a new brand, Carelon’s main objective is to improve the health of the healthcare system,” noted Rajat Puri, COO, Carelon and President, Carelon Global Solutions. The transition is designed to transform healthcare operations through digital means and enhance the overall consumer experience, he told businessline. Elevance Health is a health insurance service provider based in the United States, with revenues of $156 billion in 2022. As the company does a lot in analytics, it will add people in the fields of digital data, analytics, and artificial intelligence, said Puri. Furthermore, he explained, “AI will see a significant portion of hiring as it is the fastest-growing vertical for us. AI and machine learning are the technologies used to improve the member and consumer experience. Similarly, the next-generation AI framework is needed for creating predictive modeling in terms of how we process claims for our providers.” IoT in healthcare One of the next-gen advanced technologies that the company is using is the Internet of Things. ...

Progress requires insight and strategy Looking at challenges from all angles — that’s perspective. In our mission to simplify healthcare operations, we are driven to uncover new ways of thinking and areas for progress. When a breakthrough occurs or when a bright idea surfaces, we want to share our passion for our work with you. This is the place to: • Hear from our thought leaders. • Read our success stories. • Imagine what is possible by diving into our trending topics.

Carelon Global Solutions is an industry leader focused on simplifying healthcare’s most complex challenges. At the heart of this great endeavor are people — the kind of people who embody diverse ways of thinking and come to work each day with determination and curiosity. Our culture is designed to inspire our associates to do their best work in an environment where they feel valued. Find out today how you can be a part of our team and help transform how healthcare works.

Carelon Global Solutions, formerly Legato Health Technologies, is born out of one of the largest health plans in the U.S, which gives us a strong foundation as well as the agile flexibility of a startup. We make healthcare operations streamlined and seamless, so our customers can focus on care. The practical solutions and support we provide solve real-world problems that health plans and health systems face each day. Our exceptional international teams, located in four locations across the world, support our customers’ needs and deliver next-generation platforms, processes, and services, specifically for the healthcare industry. Local roots, world-class expertise Our Philippines locations are the epicenter of our clinical operations and our English-language call center. Our team includes systems analysts, customer care representatives, automation engineers, accountants, clinical nurses, and clinical trainers — all working together to improve healthcare operations. We cultivate a collaborative, purpose-driven workplace culture to ensure our associates can grow and thrive in their careers.