Hdfc ergo self help

  1. How To Claim Insurance For Lost Baggage
  2. HDFC ERGO transforming its General Insurance value chain using digital
  3. Motor Insurance


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How To Claim Insurance For Lost Baggage

Arriving at your destination just to know that your baggage has gone missing is the last thing one might expect, isn’t it? Be it a first time traveller or a frequent flyer this situation is no less than a nightmare. Let’s understand the possibilities of baggage loss. While travelling from one country to another, your baggage may go missing due to disembarking from airbus, stolen from the baggage collection belt or lost enroute. Whatsoever be the reason, lost baggage may suddenly create a panic state and disturb you itinerary. Probably that’s the moment when you realise how important it is to have travel insurance for baggage. Before zeroing the best option you must look for the coverage offered by travel insurance for checked in baggage so that you know the amount you can claim maximum to secure your luggage while travelling abroad. You must always opt for a travel insurance which covers delayed baggage. What happens when you have a travel insurance and your checked in baggage goes missing? How does the claim process take place? There are two scenarios either your baggage gets lost temporarily or permanently. In case of temporary loss travel insurance companies give you reimbursement for the purchase of meals, medicines and personal necessities you tend to buy in the interim. However, in case of a permanent loss of baggage one needs to wait for 24 Hrs. In the meanwhile the airline tries to locate the baggage and gives you a tracking card. If they are unable to locate and d...

HDFC ERGO transforming its General Insurance value chain using digital

HDFC ERGO transforming its General Insurance value chain using digital From serving customers to empowering the investment teams; be it adhering to the ever changing compliance requirements or managing audits, HDFC ERGO is transforming itself into a digital enabled organisation, says Mehmood Mansoori, President - Shared Services & Online Business, HDFC ERGO General Insurance Edited Excerpts: How was the first year post the merger with HDFC ERGO Health Insurance? The merger of HDFC ERGO Health Insurance with HDFC ERGO General Insurance was completed on November 13th, 2020. It was one of the most challenging integrations of two large IT ecosystems. We had chosen an ambitious path of merging all the products and customer data on a single platform and our IT team completed this mission in a record time of less than one year. Usually, such IT integration takes around 2 years, but we have managed to complete it swiftly. It not only saved our time but also significantly improved the service level of the merged entity. The merger has established HDFC ERGO as a prominent health insurance player in the market and makes as well as provides the opportunity to combine our customer base in fulfilling their non-life insurance needs; be it Motor, Health, Home, or Travel in addition to the host of other products one needs. Our physical footprint has increased and now we are present in 174 cities with 203 branch offices and 300+ Digital offices. We have successfully integrated our employees...

Motor Insurance

Love feeling the wind on your face as you cruise on your bike or the heady feeling of driving your car on an empty highway? We know the special place in your heart you reserve for your vehicles! While you cannot bubble wrap your vehicles against unforeseen damages or loss, you can ensure their security with motor insurance. Look no further, HDFC ERGO is your one stop solution for vehicle insurance whether it is for your car or your two wheeler. While accidents and road mishaps might not be avoidable, having motor insurance for your beloved car/ bike can safeguard your finances. The damages your vehicle may suffer due to a natural calamity, such as an earthquake, flood, landslide etc., or a man-made disaster, can be compensated for when you have the right motor insurance policy. When you buy a vehicle, buying insurance is not just a legal mandate but also very much needed. The coverage can help you cover the costs of repair that your car/ bike has suffered. As per the new insurance rules, a car purchased after September 2019 needs to have bundled motor insurance which includes 3 years of third party insurance coverage and 1 year of own damage. The own damage cover can be renewed on an annual basis either from the same insurer as the bundled plan or from a different one. Standalone car Insurance protects you from your own damage to the car. However, this insurance plan is provided only to those who have valid third party insurance for their car. The coverage includes acciden...

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