Make my trip

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How do I know I can trust these reviews about MakeMyTrip.com? • 4,249,641 reviews on ConsumerAffairs are verified. • We require contact information to ensure our reviewers are real. • We use intelligent software that helps us maintain the integrity of reviews. • Our moderators read all reviews to verify quality and helpfulness. Original review: May 10, 2023 This is in regards of our booking id ** booked on 1st April 2023 Kashmir package worth Rs 2.28lac for 3 people from Mumbai. Which was a 6N/7D trip. We were very happy to book our 1st package trip on Makemytrip (MMT). Little did we know this was the start of a tornado in our lives. On 2nd May we got a call from MMT relationship manager informing us that Go first airline has gone bankrupt and now they won't be flying. We were completely shattered as to what will happen to our trip now?? However since we had booked from MMT we were relaxed and at ease that our trip is in safe hands. Next on 3rd May we get a call from our relationship manager informing us that since our flight won't fly we will have to rebook ourself on a different airline by paying another 75k for flight. Which was a shocker as we had already paid our 1st installment of RS 23000 and now they are demanding extra 75000 over and above our package of 2.28lac. However we tried and convince our mmt relationship manager that since this was not our fault and it's beyond anyone's control can mmt book us on another flight within our promised package?? To which she r...

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