Right to repair portal

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Right to Repair Portal Link: With the launch of the Right to Repair Portal, it is now easier than ever for Indian citizens to file complaints and seek redressal for faulty or malfunctioning products. This portal, launched by the Ministry of Consumer Affairs, Food and Public Distribution, is a part of the government’s efforts to ensure consumer protection and provide an easy and efficient mechanism for the redressal of grievances. Content Highlight • • • • • • Right to repairs gets e-portal The Right to Repair Portal provides an online platform for consumers to register their complaints. Consumers can easily register their complaints by providing basic details such as the product name, product model, and the nature of the complaint. Once the complaint is registered, the portal assigns a unique complaint number and a timeline for resolution. The This feature allows consumers to connect with a qualified customer service representative who can provide guidance and assistance in resolving any issue. In addition to the online complaint resolution feature, the Right to Repair Portal also provides a platform for consumers to seek legal advice and assistance. Consumers can connect with lawyers and legal professionals to seek advice on any legal matter related to their complaints. The Right to Repair Portal is a great initiative by the Ministry of Consumer Affairs, Food, and Public Distribution to ensure consumer protection in India. This portal provides consumers with an easy and e...

NEW DELHI: The consumer affairs ministry on Saturday launched a ‘right to repair’ portal which will have a repository of user manuals of products by original manufacturers so that consumers can repair them by themselves or by a third party, rather than depending on the manufacturers. Initially, the portal will host details of products such as farming equipment, mobile phones, electronic displays, consumer durables, automobile and data storage components. This is one of the major projects that the ministry has been working on and has held several consultations with the industry towards making this mandatory. It said the aim is to enable people for self-repair, unrestricted access to repair; and reduction in e-waste. The portal will be a one-stop point for consumers to get the details of consumer care contact details of the companies and can be used for searching the companies by name and their products besides details of their services and warranty of products. Consumers can use it for finding the links of authorised service networks of companies, including the third party ones. “Currently, in several cases people are dumping old products and going for new ones as they have no details of how to repair them. The scheme will also curb unnecessary spending by consumers,” a source said. Speaking at the celebration of National Consumer Day, consumer affairs secretary Rohit Kumar Singh said one of the major focuses in the past 7-8 months has been on reducing consumer complaints. ...

One of the most controversial adjustments in the signed law is that it allows OEMs to sell assemblies of parts instead of individual components if they choose to. The bill also won’t require OEMs to provide “passwords, security codes or materials” to bypass security features, which is sometimes necessary to do to save a locked, but otherwise functionally fine device. The bill does cast a wide net on the eligibility of protected devices, using the term “digital electronic equipment.” However, it exempts certain industries altogether, including home appliances, motor vehicles, medical devices, and off-road equipment. It also exempts enterprise devices relied upon by schools, hospitals and data centers, One other big amendment referenced in the governor’s memorandum includes which historical devices are covered by law — or the complete lack thereof. The memo states that July 1st, 2023 is the date when devices “manufactured for the first time as well as sold or used in New York for the first time” become eligible for coverage, implying that right to repair protections won’t apply to anything made before the bill’s effective date. We still need to see the full text of the final amended bill for complete analysis. Most Popular • Automakers can’t quit manual transmissions so they’re cramming fake stuff into EVs • Reddit CEO Steve Huffman isn’t backing down: our full interview • Here’s the note Reddit sent to moderators threatening them if they don’t reopen • Reddit CEO Steve Huff...