Shiprocket customer care

How to add your customer care number in the shipping label? Print Modified on: Mon, 6 Sep, 2021 at 4:04 PM You can now show your support or any alternate number in your shipping label. It will help your customers reach you directly in case they have any questions regarding their order. You can add this number to both new and existing pickup addresses. Here’s how you do it: Log in to your Shiprocket account and go to Settings -> Pickup Address. Go to Manage pick up addresses -> Add Pickup Address and add your alternate number. For an existing pickup address, click on the edit button to add your alternate number. Note: You have to repeat the process for all new and existing pickup addresses. Did you find it helpful? Yes No

Beware shiprocket is fraud and cheater Never use the fraudster shiprocket for anything wether it’s shipping or warehouse. If they will tell you Rs 100 for some delivery you will end up paying 400 for the same. They promise you 36000 pin code Deliveey but they all fake as 50% of the packet will return back and you end up paying double courier charges. They don’t have any control over any courier you have to make good relationship with the pickup boys so that they came to office everyday to pickup your parcel. They prepared the Terms and Conditions in such a way that they cheat each and every Ecommerce Startups. Entire staff are involved in such fraud and one important thing. Once you recharge the wallet you don’t have any options to contact any account manager or anyone. The only option is to contact the poor customer support guys, who doesn't know anything. They almost tried to losses to my business but we taken another company services and the dent they given to our business will never be healed. Date of experience:May 27, 2022 Reply from Shiprocket Updated Jun 1, 2022 Dear Mithilesh, We are sorry you feel this way, the frieght charges to ship any shipment are visible at the time of shipping also, you can check the same via rate calculator by logging to the seller panel. Also, we strive to provide the best in class experience to our users and if you require any assistance, you may directly connect with us via mail [email protected] or call us on 9266623006 between...

File a Complaint If you are searching for Shiprocket Review on internet then you have reached the right place. You can read the full Shiprocket Reviews here. Get answer to questions like if Shiprocket is real or fake? Shiprocket is legit or scam? if Shiprocket is safe? All Shiprocket reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Shiprocket so that it help others to make wise decisions. The Consumer satisfaction score of Shiprocket is 64.38% because out of 146 consumer complaints, only 94 are resolved. How to resolve Shiprocket complaints online If you want to complain about a problem that relates to Shiprocket, you have reached the right place. File a Complaint now and let our experts help you in taking legal action and getting resolution : 1. File a Complaint 2. Notify Brand 3. Start Social Campaign 4. Send Legal Notice 5. Prepare Consumer Forum Case 6. Hire Lawyer to file Consumer Forum Case (New) Get refund, replacement or compensation from Shiprocket by using Voxya now. Your rights as a Consumer The Consumer Protection Act, 2019 provides below rights to the consumers: i. Information about the quantity, quality, purity, potency, price, and standard of goods or services. ii. Protection from hazardous goods and services. iii. Protection from unfair or restrictive trade practices. iv. Access to a variety of goods or services at compet...

How do I contact the Shiprocket support team? Print Modified on: Fri, 2 Dec, 2022 at 4:10 PM You can connect with the Shiprocket support team via chat, email, or call • Chat - Say hello to us via chat for a faster resolution. It's available at the bottom-right corner of your Shiprocket panel. • Email - We recommend you write an email in case you wish to contact us during offline hours. You can also write to us if you have over one query. • Call - We recommend you connect over a call if you have a time-sensitive concern and it needs to be addressed immediately. • Create a Ticket - You can also create a ticket from your Shiprocket panel if you are looking for fast resolutions on your query. Please note that the support team is available between 09:00 AM to 07:00 PM on all 7 days of a week (except Govt. holidays). Find the Shiprocket Support Escalation Matrix below for your reference: Help Desk Line 9266623006 Call from your registered mobile number Email Support [email protected] Write us from your registered email id Escalation Desk [email protected] Write us with Ticket number in case you are not satisfied with the reply shared by the support team. Feedback [email protected] Share your feedback if you are satisfied or unsatisfied with the Shiprocket support. Did you find it helpful? Yes No

Customer Grievance Redressal Policy for Shiprocket Shiprocket believes in providing the best experience to our customers. However, if you do feel we can improve our service pertaining to any of our products, you can contact us through the below mentioned touch points and we will be glad to assist you. We recommend you go through our support pages from

Table of Contents • • • • • • Courier services play a crucial role in transporting packages and documents from one location to another, both domestically and internationally. However, some items are more sensitive or fragile than others and require gentle handling during transport. Electronic devices such as laptops, mobile phones, and tablets fall under this category. While courier companies offer services for delivering these items, it’s important to compare different providers and understand the laptop courier charges that may apply. Factors such as service quality, price, and responsiveness should all be taken into consideration when selecting a courier company. Let us understand more about courier charges for laptops and how the charges are calculated to courier the same. Understanding Courier Charges for Laptops It is important to understand the factors that determine courier charges for laptops. These charges are typically calculated based on the pickup and destination locations, shipping speed, weight, and dimensions of the package. When it comes to packing the laptop, the sender can either pack it themselves or opt for the courier company’s packing services. If choosing the latter, the cost will vary based on the provider. Some courier services offer specialised laptop boxes for added protection during shipping. However, it’s always recommended to use the laptop’s original packaging for the safest transport. Proper insulation of the laptop using bubble wrap would ...

Disclaimer Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Shiprocket. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above. Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other. Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution. Here is the mail communication send to shiprocket about my issue. " I am writing to express my deep concern and frustration regarding the unresolved delivery dispute for AWB [protected]. Despite my continuous efforts to seek a resolution, the matter remains unresolved, and I have not received adequate communication from your team. On May 8, 2023, at 09:38 AM, I initially raised a delivery dispute concerning the...

Shiprocket - Disposed of my package without any reason Closed I sent product to customer through shiprocket by amazon due to some of their reason they couldnt deliver it so it got marked as RTO and when it reached goa it started showing NDR then shiprocket guys called me to ask if anybody has called me for courier and i said no (this happened * times) now its showing disposed off and i called shiprocket customer care the lady is saying they dont take liability for food items maybe the food was damaged so they wasted it ,,what my point is what is my fault and why shoid i take the loss bcoz of their problem and the food item i sent was dry fruit and it has the capacity to stay more tham * month so how can they dispose of my product without any knowledge and when i ask them foe refund they are saying we will forward it to the team but no surity that you will get refund for it ,,what should i do i dont know they did not take action in starting and now also they are doing the same Are you brand? Are you Lawyer?

How do I contact the Shiprocket support team? Print Modified on: Fri, 2 Dec, 2022 at 4:10 PM You can connect with the Shiprocket support team via chat, email, or call • Chat - Say hello to us via chat for a faster resolution. It's available at the bottom-right corner of your Shiprocket panel. • Email - We recommend you write an email in case you wish to contact us during offline hours. You can also write to us if you have over one query. • Call - We recommend you connect over a call if you have a time-sensitive concern and it needs to be addressed immediately. • Create a Ticket - You can also create a ticket from your Shiprocket panel if you are looking for fast resolutions on your query. Please note that the support team is available between 09:00 AM to 07:00 PM on all 7 days of a week (except Govt. holidays). Find the Shiprocket Support Escalation Matrix below for your reference: Help Desk Line 9266623006 Call from your registered mobile number Email Support [email protected] Write us from your registered email id Escalation Desk [email protected] Write us with Ticket number in case you are not satisfied with the reply shared by the support team. Feedback [email protected] Share your feedback if you are satisfied or unsatisfied with the Shiprocket support. Did you find it helpful? Yes No

Shiprocket - Disposed of my package without any reason Closed I sent product to customer through shiprocket by amazon due to some of their reason they couldnt deliver it so it got marked as RTO and when it reached goa it started showing NDR then shiprocket guys called me to ask if anybody has called me for courier and i said no (this happened * times) now its showing disposed off and i called shiprocket customer care the lady is saying they dont take liability for food items maybe the food was damaged so they wasted it ,,what my point is what is my fault and why shoid i take the loss bcoz of their problem and the food item i sent was dry fruit and it has the capacity to stay more tham * month so how can they dispose of my product without any knowledge and when i ask them foe refund they are saying we will forward it to the team but no surity that you will get refund for it ,,what should i do i dont know they did not take action in starting and now also they are doing the same Are you brand? Are you Lawyer?