Tcs self service

The TCS-Adobe alliance helps enterprises conceptualize and execute relevant, personalized customer engagement campaigns, paving the way for enhanced return on their online marketing investments–through increased mindshare and conversions. TCS, as one of Adobe’s key partners since 2008, helps customers adopt the latter’s integrated digital marketing technologies. The strategic partnership with AWS enables TCS to provide a holistic experience and a clear value path to enterprises. Leveraging its domain knowledge across industry verticals and AWS capabilities, TCS designs comprehensive solutions to enable enterprises build a foundation for a future-ready enterprise. Tata Consultancy Services partners with accounting and finance company BlackLine to help organizations standardize, centralize, and optimize financial close processes. With BlackLine’s modern accounting solutions and TCS’ leading-edge consultive services, companies can improve efficiencies, enhance controls, and create global visibility in accounting and finance teams. Partners since 2003, TCS and Cisco focus on go-to-market activities with relevant Cisco technologies including next-generation data centers, Unified Computing Systems, and advanced networking facilities. We develop quality business solutions by leveraging Cisco technologies and TCS capabilities in IT application and infrastructure services. TCS’ partnership with Cerebras provides a suite of GenAI offerings, along with expertise and knowledge, for a ...

Self-serve shopping experiences Customers are demanding more control over their shopping journeys and brands that don’t enable self-serve journeys risk being ‘swiped left’ by Gen Z. Having got used to ‘across-the-room’ interactions with Alexa for updates on everything from traffic to news, to playing their favorites on Spotify and Netflix, the modern shopper expects similar voice-enabled experiences while shopping. This, augmented with the desire to have more control over their shopping journeys, is spurring the trend of self-serve retailer apps. Let’s explore how unified commerce is powering digital shopping experiences. Benefits Apart from quick checkout, scan and go adds new levels of convenience to the digital shopping journey. Packed with powerful features aligned with the expectations of the digital customer, it offers several advantages: • Drives improved product discovery, shortening the path to purchase • Improves customer engagement and promotes loyalty • Drives hyper-personalized experiences while maximizing basket value Business considerations Scan-and-go offers customers superlative digital experiences while shopping in-store and businesses new insights into customer’s baskets and product affinity. Here are a few considerations for retailers exploring Scan and Go as a lucrative option so that it is profitable for them and delightful for customers. • Handling theft and fraud: While scan-and-go offers greater autonomy to customers, it is also susceptible to misu...