The term used to differentiate standard telephone calls

There are many terms and phrases used in the radio industry today. For example, do you know what CEF, Ramp, or Feedback mean? If not, we're going to explain these along with some other most common radio terms and phrases in this comprehensive radio glossary. Looking for a particular term? Find it by pressing CMD+F (Mac) or CTRL+F (Windows) and entering your term. If we missed any technical words, jargon, or abbreviations used in the broadcasting industry, then let us know in the comments. Accapella Part of a jingle that is made up of voices without any music. Ad Ad is an abbreviation for an advertisement. Usually, it's a recorded piece of audio to promote a business or event. A-D Converter A-D converter is short for Analogue to Digital Converter. It changes a constant electrical signal into a stream of binary numbers like 1' and 0's. These are commonly found in computer soundcard, minidisks, and CD recorders. Ad-Lib Ad-lib or Ad-libbing is when a presenter improvises. Usually, when something goes wrong, like the show is disturbed or theirs a technical fault. Alexa Skill Smart devices, like the Amazon Echo, let broadcasters create an Analogue Signal Analogue recording equipment records the exact waveform of the original sound. It converts an electrical signal from the mi and back into the air movement at the speaker. Attenuate Reduces the intensity of a sound signal, much like a volume control dial. Audio Engineering Society / European Broadcast Union (AES/EBU) AES/EBU is a...

While it may seem obvious — just pick up the phone and say "Hello?" — answering professional calls are very different from answer personal calls. It's easy to slip up and accidentally speak to your customer the way you would to your best friend or mother. However, by following the rules below, you can ensure you're always on your A-game in the Phone Etiquette • Answer the call within three rings. • Immediately introduce yourself. • Speak clearly. • Only use speakerphone when necessary. • Actively listen and take notes. • Use proper language. • Remain cheerful. • Ask before putting someone on hold or transferring a call. • Be honest if you don't know the answer. • Be mindful of your volume. • Check for and respond to voicemails. 1. Answer a call within three rings. If your position entails always being available to callers, you should actually be available. That means staying focused and answering calls immediately. The last thing you want to do is keep a customer waiting after a string of endless ringing or send them to voicemail when you should've been able and ready to reply. As long as you're alert and at your phone at all times — excluding breaks — this rule should be fairly simple to follow. However, we recommend responding within three rings in order give yourself enough time to get in the zone and prepare for the call. Picking up the phone right away might leave you flustered. 2. Immediately introduce yourself. Upon picking up the phone, you should confirm with the ...

In the past, telecommunication was all about landlines. Now, with the advent of voice-over-internet-protocol (VoIP), it has become possible for people to use the internet as their only means of communication. This has led to a lot of confusion for those who are using landlines and would love to switch to VoIP. In this article, we’ll look at VoIP vs. landline and explore their main differences, pros and cons, and identify the best option for your business. The use of landlines has declined rapidly in the past few years since the This development has given VoIP the edge as it possesses some clear advantages over landlines such as lower costs, increased flexibility, greater mobility and security. This type of phone service also has the ability to provide both traditional phone service as well as video calling. What Is VoIP? VoIP stands for voice-over-internet-protocol. It’s a technology that allows you to make phone calls (and other voice-based services) over the internet, rather than through a traditional landline phone system. This type of communication has become much easier since its introduction because of advances in broadband internet access, high-speed data networking equipment and software development. With VoIP, you have the option to use your phone as a mobile device with calling features such as conference calls and video conferencing, or as a traditional landline for those times when you need to reach someone quickly at home on an emergency basis. VoIP devices us...

Like many people, I particularly hate making phone calls in another language. One major reason is the impossibility of using body language when communication becomes difficult, but cultural differences are also a significant problem. There are many differences in telephoning from language to language, and sometimes from place to place and even generation to generation among speakers of the same language. There are differences in: • Answering the phone • Giving and asking for names • Small talk • Being polite at the beginning of a call • Getting down to business • Asking to speak to someone • Requests and commands • Asking to someone to wait • Silence and active listening • Leaving and taking messages/ Checking and clarifying • Ending calls This article lists and explains such differences in order to help with international communication, as a useful introduction to cultural differences more generally – or just for the pure interest of seeing how much variety there is in how people make calls. There will also be a more specific article on differences between British and American phone calls available on this site from November 2016, and there is an e-book with practice of all the aspects above in English available here: One of the big general variations in telephoning is how predictable and standardised calls tend to be, so the statements about some of the countries below are not necessarily true about all calls. Cultural differences in answering the phone English speakers ...

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What is a smartphone? The answer is not so simple, judging by the number of definitions available. In fact, it can be a bit of a mystery. All the popular definitions rely on the fundamental understanding that a smartphone brings together a computer with a wireless voice device. Everyone agrees on that. But there are many nuances that separate a smartphone from a standard wireless phone, which also can incorporate some kind of a computer with wireless voice capability. Mobile industry analysts use these subtle distinctions to determine how to count smartphones separately from other wireless phones. For example, they are able to say that a wireless phone, such as the The The CTIA, an industry association representing hundreds of wireless device makers and wireless carriers, uses a simple approach (possibly the simplest) in its glossary. It defines smartphones as "wireless phones with advanced data features and often keyboards." It adds, "What makes the phone 'smart' is its ability to manage and transmit data in addition to voice calls." However, a CTIA spokeswoman said there is apparently no industrywide standard definition for a smartphone and that the CTIA's glossary definition is "general." Four industry analysts interviewed for this story said the word smartphone is indeed a term of art, subject to the many changes that have been made in wireless handhelds since 2000, when Palm Inc. started adding voice capabilities to its personal digital assistants. "Smartphone is one ...