Apple service program

stevegee said about 1 year ago former Apple Genius here. this is NUTS. nobody in their right mind is going to do this when there are easier, less-expensive routes. I don’t believe Apple has gone out of their way to complicate DIY repairs, it’s just a complex process because the devices themselves are complex, a fact all the self-repair advocates conveniently overlook. Still cannot believe Apple did this. Pretty massive endeavour. And of course not a single positive word uttered by the right to repair hypocrites and trolls. Just more criticism and complaining. When you understand that the right-to-repair advocates won’t be satisfied with anything less than a complete redesign of the iPhone you know why they are still upset. They literally want snap-apart enclosures with gaskets instead of adhesives, standard Phillips screws, snap-in batteries, third party parts, no special tools required. Go to some of the right-to-repair websites and you’ll see what they want. On an anecdotal note I wanted to replace the light bulb in my microwave oven some years ago. When taking apart the enclosure I discovered one of the screws was a non-standard pentium head. It became clear the manufacturer didn’t want the user anywhere near the magnetron tube. There were warnings all over that there were no user serviceable parts inside. former Apple Genius here. this is NUTS. nobody in their right mind is going to do this when there are easier, less-expensive routes. I don’t believe Apple has gone ou...

The new online store offers more than 200 individual parts and tools, enabling customers who are experienced with the complexities of repairing electronic devices to complete repairs on the iPhone 12 and iPhone 13 lineups and iPhone SE (3rd generation), such as the display, battery, and camera. Later this year the program will also include manuals, parts, and tools to perform repairs on Mac computers with Apple silicon. Every genuine Apple part is designed and engineered for each product, and goes through extensive testing to ensure the highest quality, safety, and reliability. The parts are the same ones — at the same price — as those available to Apple’s network of authorized repair providers. For certain repairs, customers will receive a credit when returning a replaced part for recycling. The Apple tools available to customers on the Self Service Repair Store are the same as used by Apple’s repair network. They are custom designed to help provide the best repairs for Apple products, and are engineered to withstand the rigors of high-volume, professional repair operations where safety and reliability are the utmost priority. The high-quality tools offered through Self Service Repair include torque drivers, repair trays, display and battery presses, and more. Self Service Repair is part of Apple’s efforts to further expand access to repairs. For the vast majority of customers who do not have experience repairing electronic devices, visiting a professional repair provider...

Update April 28, 2022: This article originally misquoted the price for an in-store iPhone 12 display repair. This repair currently costs $279, not $365 as initially stated. Apple is finally rolling out self-service repair, the DIY repair parts program they promised last November. Starting today, US fixers can buy iPhone 12, 13, and SE 3 parts and tools from Apple. Parts are available for the battery, bottom speaker, camera, display, SIM tray, and taptic engine. Over the next year, the program will extend to M1 MacBooks and from there to Europe, with other products and markets on the horizon. It is unclear whether Apple will eventually support older iPhone models We were The biggest problem? Apple is doubling down on their parts pairing strategy, enabling only very limited, serial number-authorized repairs. You cannot purchase key parts without a serial number or IMEI. If you use an aftermarket part, there’s an As of today, you can buy an official Apple iPhone 12 screen and install it yourself, on your own device, with no fuss. Until now, DIY repairs relied on keeping the Face ID speaker and sensor assembly intact, then To check out with that part, however, you’ve got to put in your phone’s serial number or IMEI. And when you’re done installing the part, you need to pair it with the phone you indicated in your purchase, via over-the-air configurator software Apple says they will make available through their parts store. Requiring parts pairing essentially puts an expiration...

Apple this week launched its annual Apple is offering a $150 gift card with any new MacBook Air, MacBook Pro, or iMac, and a $100 gift card with the purchase of any new iPad Pro, iPad Air, or Mac mini. The gift card can be used towards purchases of Apple products and accessories, App Store apps, subscriptions to services like Apple Music, iCloud+ storage, and more. The promotion runs through Monday, October 2 in the U.S., according to Apple's The offer is available through Apple's If it’s the same as last year, then it’s confusing as heck. At least it is for me. I did the Apple Card installments on my Air, and I had to pay for the free gift card in installments. I don’t see how it is a free gift card if you have to pay for it. Edit: I had to look it up to figure it out again. They take the $150 off the price of the MacBook Air and then charge you $150 for the gift card. I don’t know why they do it that way, but it comes out to you getting a free gift card in a really confusing way. Maybe this is so if you return the MacBook Air you have to return a gift card too? I’m sure they have a reason to do it this way. It's so that if you only return the MacBook Air, you'll still be charged for the gift card. So you can apply the $150 gift card (obtained by purchasing the Air) to the purchase of the Air? No, you can't. The gift card isn't sent until the device is shipped. But, I will use that $150 to pay for my Apple One sub, or something else over the next few months. Either way, t...

Apple in late April In this guide, we walk through everything you need to know about the Self Repair program, including whether it's worth it to use over alternative repair options. Devices That Can Be Self Repaired At the current time, the Self Service Repair program covers Apple's most recent iPhones, the • ‌iPhone 13‌ • ‌iPhone 13‌ mini • ‌iPhone 13‌ Pro • ‌iPhone 13‌ Pro Max • ‌iPhone 12‌ • • ‌iPhone 12‌ Pro • • Initiating a Repair The first step in initiating a repair is to After reviewing the manual, you can You can add the components that you need to the cart on the website and check out to get them shipped directly to you. Note that almost all of the repairs require specialized tools that you can purchase individually or rent from Apple in a toolkit for $49. Note that the repair store is not operated by Apple and is instead run by a third-party provider, SPOT. Accessing Repair Manuals To get to a repair manual, you just need to visit • • • • • • • • • Each repair manual explains how the repair process works and it walks through the parts that are available for purchase. Repair manuals include details on how to set up for a repair, the steps required, and what to do if something goes wrong. Components That Can Be Repaired Apple's manuals, tools, and components are available for the following repairs for each ‌iPhone‌: • Battery • Bottom Speaker • Camera • Display • SIM Tray • Taptic Engine If another ‌iPhone‌ component is broken, it is not able to be self repaired a...

At Apple, every product we make is built to last. We design durable, easy-to-use devices with innovative features that customers depend on, all while protecting their privacy and data. Customers should have access to safe, reliable, and secure repairs with genuine Apple parts if they need them. Learn more about Apple’s approach to expanding access to safe and reliable repairs. Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts. Apple Service Programs • Apple Watch Series 6 Service Program for Blank Screen Issue • iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues • iPhone 11 Display Module Replacement Program for Touch Issues • 15-inch MacBook Pro Battery Recall Program • Apple Three-Prong AC Wall Plug Adapter Recall Program • See all programs

CUPERTINO, CALIFORNIA Apple today announced Self Service Repair, which will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools. Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022. Customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools, and manuals. “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer. “In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.” Apple builds durable products designed to endure the rigors of everyday use. When an Apple product requires repair, it can be serviced by trained technicians using Apple genuine parts at thousands of locations, including Apple (in-store or by mail), AASPs, Independent Repair Providers, and now product owners who are capable of performing repairs themselves. Self Service Repair To ensure a customer can safely perform a repair, it’s important they first review the Repair Manual. Then a customer will place an order for th...

Seeing issues with one or both of your 1st gen AirPods Pro earphones? They may be covered under a free service program from Apple. Read on for how to check your AirPods Pro recall replacement eligibility. Update January 2023: This service program is still ongoing as it covers affected AirPods Pro up to 3 years after the original retail sale. But it is just 1st gen AirPods Pro models that Apple has determined are eligible. Read on for all the details… If your 1st gen The AirPods Pro Charging Case is not part of the It may be helpful to check your receipt to see when you originally bought your AirPods Pro but that won’t be the only factor to determine your eligibility. AirPods Pro recall: How to check replacement eligibility There’s no serial number checker for the 1st genAirPods Pro • Crackling or static sounds that increase in loud environments, with exercise, or while talking on the phone • Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise Then: • Call or get in touch • Set up an appointment at your • Or connect with an Apple Apple also says “affected units were manufactured before October 2020.” Keep in mind, faulty models could have been sold after that date and the recall runs for 3 years from the original retail sale which will mean coverage for eligible AirPods Pro into 2023 and possibly beyond. The AirPods Pro recall program is available to customers worldwide but do...

Following an expansion to Europe earlier this month, Apple has made another improvement to its With today’s expansion, the self-service repair program now offers genuine Apple parts, tools, and manuals for the M1 iMac, M1 Mac mini, and Mac Studio. The Studio Display is also included in this expansion. Apple’s self-service repair program Earlier this month, the program expanded beyond the United States, with availability in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK. Apple customers in those companies can access the same tools as those in the United States for the iPhone 12 and iPhone 13. The new expansion to Mac desktops and the Studio Display is limited to the United States for the time being, and there’s no word on an expansion for international users. The self-service repair program in those European countries also does not offer support for the M1 MacBooks. Presumably, Apple has a self-service repair program expansion to Europe planned for Macs soon. For now, the program allows users in the United States to access genuine Apple parts, tools, and manuals for the following products: • iPhone SE • iPhone 12 • iPhone 13 • M1 MacBook Air • M1 MacBook Pro • Mac Studio • M1 Mac mini • Studio Display • M1 iMac Have you taken advantage of Apple’s self-service repair program since it launched earlier this year? What was your experience? Let us know down in the comments.

Peace of mind. Includedwith AppleCare+. When you join the iPhone Upgrade Program, AppleCare+ is included in your monthly payments.⁴ You also have the option to expand your coverage to AppleCare+ with Theft and Loss for an additional cost.⁵ Simply choose the coverage that’s right for you. (Opens in a new window) You’re buying directly from Apple. Which means no more financing your iPhone through your carrier or committing to a multiyear service contract. We connect your new iPhone to your carrier for you. So you won’t have to make any changes to your rate plan. And if you ever decide to switch carriers after you activate your iPhone with AT&T, T-Mobile, or Verizon, you can easily do that, too. • The iPhone Upgrade Program doesn’t require that you purchase AppleCare+ with Theft and Loss to participate. • Program available foriPhone 14,iPhone 14 Plus,iPhone 14 Pro, andiPhone 14 Pro Max. Available to qualified customers with a credit check andeligible U.S. credit or debit card. Requires a 24-month installment loan with a 0% APRfrom Citizens Bank, N.A. (subject to any interest,fees, or other costs payable to the card issuer), purchase of AppleCare+ for iPhone, and iPhoneactivation with one of these national carriers: AT&T, Verizon, or T-Mobile. Sales tax and any applicable feesdue at time of purchase. • Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 year...